[Users] Unable to register properly

Roland Haas rhaas at illinois.edu
Thu May 9 10:30:02 CDT 2024


Hello Haris,

So you started on

https://etk.cct.lsu.edu/

and clicked on the "Sign in with CILogon" button.

Did you then enter login information to log in via CILogin and ended up
with a website that says "403: Frobidden" and "Please use the following link to request an account: Request Account."?

Could you let us know the date you tried? We had some issues with the
server not sending out emails about pending account requests two weeks
or so ago.

Yours,
Roland

On Thu, 9 May 2024 10:52:59 +0200, Haris Mehulic wrote:
> Hello,
> 
> I tried to install your software via Ubuntu by following the steps You have
> provided in your tutorial and installed all that is required but I
> don't understand how to run the toolkit. Also, I tried to make an account
> via your webpage but I got to the final step when it asked me to provide a
> valid email address. I filled out everything correctly before that step and
> I tried several times but it didn't work.
> 
> Yours Sincerely,
> 
> Haris Mehulić


-- 
My email is as private as my paper mail. I therefore support encrypting
and signing email messages. Get my PGP key from http://pgp.mit.edu .
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