#2865: Inquiry About Service Downtime
Reporter: Jose Eduardo Jaimes Barrera
Status: submitted
Milestone:
Version:
Type: bug
Priority: blocker
Component:
Hello Support Team,
I would like to request information regarding the current status of Bitbucket's service, as we have been experiencing availability issues.
1. What is the cause of the current downtime?
2. Do you have an estimated time for the service to return to normal?
3. Given the impact this has had on our operations, is there any compensation or credit available for the service disruption?
I appreciate your prompt response and any updates you can provide.
attachment: Image.jfif (https://api.bitbucket.org/2.0/repositories/einsteintoolkit/tickets/issues/2…)
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Ticket URL: https://bitbucket.org/einsteintoolkit/tickets/issues/2865/inquiry-about-ser…
#2861: Running qc0 with CarpetX
Reporter: Alejandra Gonzalez
Status: open
Milestone:
Version:
Type: bug
Priority: major
Component: EinsteinToolkit thorn
Comment (by Alejandra Gonzalez):
Hi Lucas,
I am trying now to compile a clean Cactus directory from your thornlist \(which it seems that it solved now the HDF5 issue\) but the problem now is that it is trying to clone an external repository and the cluster I’m trying to compile it in has no internet access:
```
[ 11%] Creating directories for 'cmocka-populate'
[ 22%] Performing download step (git clone) for 'cmocka-populate'
Cloning into 'cmocka-src'...
fatal: unable to access 'https://gitlab.com/cmocka/cmocka.git/': Failed to connect to gitlab.com port 443: Connection timed out
Cloning into 'cmocka-src'...
fatal: unable to access 'https://gitlab.com/cmocka/cmocka.git/': Failed to connect to gitlab.com port 443: Connection timed out
Cloning into 'cmocka-src'...
fatal: unable to access 'https://gitlab.com/cmocka/cmocka.git/': Failed to connect to gitlab.com port 443: Connection timed out
Had to git clone more than once: 3 times.
CMake Error at cmocka-subbuild/cmocka-populate-prefix/tmp/cmocka-populate-gitclone.cmake:50 (message):
Failed to clone repository: 'https://gitlab.com/cmocka/cmocka.git'
```
this is similar to what happened to me before with openPMD \(here is the [ticket](https://bitbucket.org/einsteintoolkit/tickets/issues/2857/compiling…)
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Ticket URL: https://bitbucket.org/einsteintoolkit/tickets/issues/2861/running-qc0-with-…
#2861: Running qc0 with CarpetX
Reporter: Alejandra Gonzalez
Status: open
Milestone:
Version:
Type: bug
Priority: major
Component: EinsteinToolkit thorn
Comment (by Lucas Timotheo Sanches):
Hello Alejandra.
Indeed, as you pointed out, the official Thornlists that include `CarpetX` don’t include `SpacetimeX`. This is because the thorns there are not yet part of the Einstein Toolkit. `Z4c` will probably be included in the next release, scheduled for May, but that is not yet certain.
This means that this arrangement is still under active development and testing, but that should not stop you from using and exploring the thorns in there.
Given the lack of official Thornlisists, I have attached to the issue the `spacetimex.th` file, which is the Thornlist that I personally use when interacting with these codes. I recommend that you do a clean checkout \(via `GetComponents`\) and a clean build of Cactus using this Thornlist. This will hopefully clear up your HDF5 problems
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Ticket URL: https://bitbucket.org/einsteintoolkit/tickets/issues/2861/running-qc0-with-…