[Einstein Toolkit] #674: unable to create ticket unless logged in as real user

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Einstein Toolkit

21 Nov 2011 21 Nov '11

11:12 a.m.

#674: unable to create ticket unless logged in as real user ----------------------------------+----------------------------------------- Reporter: rhaas | Owner: Type: defect | Status: new Priority: minor | Milestone: Component: EinsteinToolkit trac | Version: Keywords: | ----------------------------------+----------------------------------------- I seem to be unable to create (or comment) on tickets unless I am logged in as a real user. Trac offers a feld "username or email" presumably to allow non-registered users to commnet and/or report errors. If I enter either "rhaas" or "roland" into that field I get: {{{ Trac Error

Submission rejected as potential spam }}}

It would be good I believe to let users report errors without having to create an account first.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

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Einstein Toolkit

29 Nov 29 Nov

4:33 p.m.

#674: unable to create ticket unless logged in as real user -----------------------------------+---------------------------------------- Reporter: rhaas | Owner: dcastl2 Type: defect | Status: assigned Priority: major | Milestone: Component: EinsteinToolkit trac | Version: Resolution: | Keywords: -----------------------------------+---------------------------------------- Changes (by knarf):

* owner: => dcastl2 * priority: minor => major * status: new => assigned

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:1 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

4:35 p.m.

Comment (by knarf):

This is most likely a problem with the captcha plugin not being active. It is installed (part of trac actually), but it's configuration options don't show up in the admin interface either as they should.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:2 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

7 Feb 7 Feb

10:41 a.m.

Comment (by rhaas):

This problem still persists and has affected a user: http://lists.einsteintoolkit.org/pipermail/users/2012-February/001790.html is there any hope of fixing this soon?

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:3 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

10 Feb 10 Feb

11:01 a.m.

* cc: dcastl2@… (added)

Comment:

Dennis?

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:4 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

8:49 p.m.

Comment (by dcastl2):

It's likely due to Akismet/Bayes anti-spam configuration, but I can't tell which. I've added an entry to Bayes to train messages with the strings 'rhaas', 'roland' and 'Bernard' as non-spam. Akismet has no configuration options... if it turns out to hinder user ticket creation, we could remove it in favor of another anti-spam filter.

If you are prevented from creating another ticket without login, let me know.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:5 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

10:52 p.m.

Comment (by rhaas):

Replying to [comment:5 dcastl2]:

...

It's likely due to Akismet/Bayes anti-spam configuration, but I can't

tell which. I've added an entry to Bayes to train messages with the strings 'rhaas', 'roland' and 'Bernard' as non-spam. Akismet has no configuration options... if it turns out to hinder user ticket creation, we could remove it in favor of another anti-spam filter. Hmm, I am not sure this will help very much. Does it mean that I would have to sign these messages with "rhaas" unless I am logged in? That seems to be the way to get this string into a posting (since I am not logged in, it cannot know who I am). This method would not seem to help a user "Bob", for example.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:6 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

12 Feb 12 Feb

10:07 p.m.

Comment (by knarf):

The problem here is, as described, that the captcha plugin does not activate when something is categorized as spam. That categorization might be right or wrong and can always be improved, but a successful captcha should let any post through - but at the moment a user isn't even asked for one. This used to work, not sure why it doesn't anymore.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:7 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

28 Feb 28 Feb

11:42 a.m.

Comment (by rhaas):

the work-around of having rhaas or roland specify "not spam" does not seem to work unfortunately. I could not comment on #761 by adding either string to my comment and had to log in with my user name again. Do we really need both statistical spam detection and a captcha (I have no idea how high the spam pressure is)? Would it be possible to remove the spam detection and require all non-logged in users to fill out a captcha and let comments by logged in users pass as they do right now? Not being able to comment or create tickets would seem to render the whole ticketing system rather useless.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:8 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

10 p.m.

Comment (by knarf):

Yes, the current problem is that the captcha system doesn't seem to work. Dennis - what is the status of this?

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:9 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

3 Mar 3 Mar

12:30 p.m.

Comment (by rhaas):

I think I'll start each of my posts from now on with "I also request that the spam filter be removed" (http://en.wikipedia.org/wiki/Carthago_delenda_est). Opera looses the content of text boxes when the spam filter rejects a (perfectly well formed, not containing any references to Vigra, stock options, body part enlargement) comment. Please, has there been any progress?

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:10 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

11 Apr 11 Apr

11:29 a.m.

#674: unable to create ticket unless logged in as real user -----------------------------------+---------------------------------------- Reporter: rhaas | Owner: dcastl2 Type: defect | Status: assigned Priority: critical | Milestone: Component: EinsteinToolkit trac | Version: Resolution: | Keywords: -----------------------------------+---------------------------------------- Changes (by rhaas):

* priority: major => critical

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:11 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

Einstein Toolkit

13 Apr 13 Apr

11:51 a.m.

#674: unable to create ticket unless logged in as real user -----------------------------------+---------------------------------------- Reporter: rhaas | Owner: dcastl2 Type: defect | Status: closed Priority: critical | Milestone: Component: EinsteinToolkit trac | Version: Resolution: fixed | Keywords: -----------------------------------+---------------------------------------- Changes (by knarf):

* status: assigned => closed * resolution: => fixed

Comment:

I updated the spamfilter plugin which now asks to solve a captcha in case it thinks a ticket is spam.

-- Ticket URL: https://trac.einsteintoolkit.org/ticket/674#comment:12 Einstein Toolkit http://einsteintoolkit.org The Einstein Toolkit

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